Privacy Protection

Win viq Privacy Policy – Your Data is Safe With Us

Regarding the Collection, Use & Protection of Your Personal Data Win Viq's full policy is detailed here in English.

Last Updated: January 2026

Your data is never sold or shared with third parties. Win Viq is fully committed to protecting your privacy.

256-bit
SSL Encryption
0%
Sale of Data
24/7
Security Monitoring
30 Days
Data Retention Period

Summary: Win Viq takes your personal data seriously. We only collect what is necessary to provide our services. Your data is never sold.

1. Introduction

Win Viq (winviq.app) is an internationally licensed online gaming platform. We believe that every user's privacy is a fundamental right. This Privacy Policy will explain to you Win Viq How your data is collected, how it is used, how long it is retained, and the circumstances under which it may be shared with third parties.

This Privacy Policy has been prepared in compliance with international data protection law (GDPR) and applicable cybersecurity regulations. Win ViqBy using the website, app, or any services provided by us, you are considered to have accepted this Privacy Policy.

We have one goal – when you Win Viqare playing with us, the only thing on your mind should be enjoying the game – leave the data security to us.

2. What Information We Collect

Win Viq Two types of data are collected – information you provide directly and information collected automatically.

Data Type What's Included When It's Collected
Identity Information Name, date of birth, national ID number During Registration & KYC Verification
Contact Information Mobile number, email address, physical address During Account Creation
Financial Information Payment methods, transaction history During Deposits & Withdrawals
Gaming Data Gaming history, bet amounts, wins and losses During Gameplay
Technical Information IP address, device information, browser During site visits

We never store your full payment card number or CVV. Payment details are processed directly through PCI-DSS certified payment gateways.

3. Why We Collect Your Data

Win Viq Collects and uses your data only for specific purposes. No unnecessary data is ever collected.

  • Service Delivery: To manage your account, enable gameplay, and process financial transactions.
  • Identity Verification: Age verification, KYC process, and fraud prevention.
  • Security Assurance: Account protection and detection of suspicious activity.
  • Legal Obligations: Compliance with Anti-Money Laundering (AML) regulations and government requirements.
  • Customer Support: Troubleshooting & support assistance.
  • Product Improvement: Analytics to improve the user experience.
  • Promotional Communications: Promotional bonuses and offers are only sent with your consent.

If you no longer wish to receive promotional emails or SMS, you can opt out at any time from your account settings or by contacting our support team.

4. Data Sharing Policy

Win Viq Your personal information is never sold. However, in limited circumstances, data may be shared with trusted third parties:

  • Payment Providers: bKash, Nagad, Rocket – only the data necessary to process transactions.
  • KYC Partners: With licensed institutions for identity verification.
  • Game Providers: Only the minimum data necessary to operate the games.
  • Legal Authorities: Where required by a court order or government directive.
  • Anti-Fraud Organizations: To detect fraud and money laundering.

Before sharing any data with third parties, we ensure that they Win Viqupholds the same standard of privacy protection as we do.

5. Cookies & Tracking Policy

Win Viq Cookies are used on this website. Cookies are small text files stored on your device that help improve your browsing experience.

Types of cookies we use:

  • Essential Cookies: Essential for login sessions and site security. These cannot be disabled.
  • Functional Cookies: Remembers your language preferences and settings.
  • Analytics Cookies: Used to understand and monitor site performance.
  • Marketing Cookies: To show personalised offers only with your consent.

You can delete or disable cookies at any time from your browser settings. Please note that disabling essential cookies may cause certain features of the site to stop working.

6. Data Retention Period

We retain your data only for as long as necessary — no longer. Retention periods vary depending on the type of data:

  • Account Information: For as long as your account remains active, and up to 5 years after closure.
  • Financial Transactions: Up to 7 years, as required by law.
  • Gaming History: Up to 3 years.
  • Customer Support Contact: 1 year after the issue has been resolved.
  • Technical Logs: Up to 12 months.

Legal obligations may extend the above retention periods. If you request account closure, your data will be securely deleted within 30 days.

7. Your Data Rights

Win ViqEvery member registered with enjoys the following rights:

👁️

Right to Access

You can find out exactly what data we hold about you.

✏️

Right to Rectification

You may request corrections to any inaccurate information.

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Right to Erasure

You may request deletion of your data under certain conditions.

Right to Restrict Processing

You may restrict the use of your data for specific purposes.

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Data Portability

You can download a copy of your data.

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Marketing Opt-Out

You can opt out of promotional communications at any time.

To exercise any of your rights, email us at support@winviq.app or contact our Help Center. We aim to respond within 30 days.

8. Security Measures

Win Viq We use industry-leading technology to keep your data secure:

  • 256-bit SSL Encryption: All data transmissions are encrypted.
  • Two-Factor Authentication (2FA): An extra layer of protection for account login.
  • Firewall & DDoS Protection: Protection Against Cyber Attacks.
  • Regular Security Audits: Regular audits conducted by independent third-party experts.
  • Penetration Testing: Vulnerabilities are identified and acted upon immediately.
  • Staff Training: Regular data protection training is provided to all staff.

No security measure is 100% foolproof. If you believe your account has been accessed without authorization, contact support@winviq.app immediately.

9. Child Protection

Win Viq Strictly prohibited for anyone under 18. We do not knowingly collect data from minors. If a minor has accidentally created an account, that account and all associated data will be deleted immediately.

If parents believe their child has Win Viqhas registered, please contact support@winviq.app right away. We will take action within 24 hours.

10. Policy Updates & Contact

Win Viq This privacy policy may be updated when necessary. For any significant changes:

  • A clear notice will be posted on the website
  • Registered members will be notified by email.
  • The "Last Updated" date will be changed

If you have any questions about this Privacy Policy, please reach out to us through the following:

  • Email: support@winviq.app
  • Live Chat: Available directly on the website and app
  • Help Center: winviq.app/help-center

We aim to respond to all privacy-related requests within 30 days.


Our Commitment to Protecting Your Data

How Win Viq Protects Your Privacy

Encrypted Connection

256-bit SSL encryption is active from the moment you access the site through every transaction. Your data cannot be intercepted or read by anyone in transit.

No Sale of Data

Win viq never sells your personal data to advertisers or third parties. This is a core principle we stand by.

Two-Factor Authentication

With 2FA enabled, knowing your password alone is not enough to access your account. Login without an OTP sent to your mobile is not possible.

Minimal Data Collection

We only collect information that is strictly necessary to provide our services. No unnecessary data is requested.

Your Control

You have full rights to view, correct, delete, or download your personal data.

Regular Security Audits

An independent team of third-party experts regularly tests Win Viq's security systems.


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Play on a secure platform, play with peace of mind

Your privacy is our top priority. Register with Win Viq and enjoy a secure gaming experience.

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